We booked a last minute tour via the concierge at the JW Marriott and had the most amazing time in Luxor. Mr. Mohammed met us at the airport in luxury AC van and introduced us to Mousairy our tour guide a very knowledgeable eqyptologist. Her knowledge on the history of the various sites was phenomenal and admirable. She was able in a single day to provide us the best tour experience we could have imagined. Sayed our driver was also excellent and extremely safe and considerate about our comfort throughout the day. The personal attention and private tour is by far the best way to visit the sites in Luxor as opposed to being part of a large group. The cost of the private tour was much less than that of a group tour too. Finally to cap things off, my son left his jacket in the hotel and Mr. Mohamed went the extra mile to drive back from the airport and pick it up and attempt to deliver it to us at the airport. When we were not able to have the ground staff assist us with getting it to the aircraft, he sent it all the way to the JW Marriott in Cairo. Now that is the “BEST CUSTOMER SERVICE and HOSPITALITY” I have ever experienced. Thank you Mr. Mohamed.